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Microsoft Teams and Urgent Messages

Microsoft Teams is getting a new feature this month.

This is from the Message Center in Office 365, but in case you do not have access to this information here it is.

Priority Notifications is a new Teams feature. That begin rolling this feature out in June through July.

This does not impact Office 365 subscriptions in GCC at this time.

This feature allows a user to mark a chat message in Teams as “Urgent”. Unlike regular “important” messages, Urgent Messages (aka “priority notifications”) notify users repeatedly for a period of 20 minutes or until messages are picked up and read by the recipient, maximizing the likelihood that the message is picked up and acted upon in a timely manner.
IT Admins can manage this feature as part of messaging policies in Teams. This feature is on by default for all tenants. However, due to configuration issues, in some cases, if an admin has created a TeamsMessagingPolicy in the last 6 months, this setting might have been defaulted to OFF. In that case, tenants admins will have to set it back to ON explicitly.


Please note: For a limited time, unlimited Priority Notifications in Microsoft Teams will be made available for all customers. This promotion will run from July 2019 until December 31, 2019, and during this time all Teams users will be able to send unlimited Priority Notifications. for more information, see Priority Notifications.

There is nothing you need to do to enable the feature. You may wish to update your training and documentation as appropriate.
Please click the Additional Information to learn how to manage this and other messaging policies within the Teams admin center.